Deposit / Guarantee Policy

The deposit (guarantee) is an amount separate from the rental price, intended to cover any sums owed by the Customer under the agreement. The deposit is not included in the rental price.

Deposit amount

The deposit amount is configured per vehicle and shown on the vehicle page and in the booking summary.

Method and currency

The deposit is paid when the vehicle is collected, by card, bank transfer or cash. The deposit amount is displayed for each vehicle and is blocked or charged according to the available payment method.

Release conditions

The deposit is released after the vehicle is returned and the inspection is completed. If there are no damages, additional costs or other obligations on the part of the customer, the deposit is refunded on the spot. For card payments, the actual release time may depend on the issuing bank.

Possible deductions

Costs related to damage to the vehicle, the excess provided for in the insurance policy, missing fuel, additional kilometres, delays, special cleaning, fines, taxes and any other costs owed by the customer under the rental agreement may be deducted from the deposit.

Release timeframe

The deposit is refunded after the vehicle is returned and inspected. If there are no damages or additional costs, the refund is made on the spot.