Privacy Policy

1. Controller

GELVIA RENT S.R.L., CUI 56640074, Strada Traian Vuia 139, 400396 Cluj-Napoca, Cluj-Napoca, România, email gelviarent@gmail.com, phone 0745 479 503. Data protection contact: gelviarent@gmail.com

2. Purposes and legal bases

• Handling reservation requests and rental agreements — performance of a contract or pre-contractual steps.
• Replying to contact form messages — legitimate interest / pre-contractual steps.
• Handling complaints and disputes — legal obligation and legitimate interest.
• Invoicing and accounting records — legal obligation.
• Marketing communications, where requested — consent.
• Optional cookies — consent.

3. Categories of data

First and last name, email, phone, country, reservation details, correspondence and, upon contracting, the data required by the rental agreement. We do not collect special categories of data through the website.

4. Recipients and processors

Data may be processed by the IT service providers used for website hosting, database and email delivery, and by accounting services, to the extent necessary. Actual provider list: [Not configured]

5. International transfers

6. Retention periods

7. Your rights

You have the right of access, rectification, erasure, restriction, objection, portability (where applicable) and the right to withdraw consent at any time without affecting the lawfulness of prior processing. Requests can be sent to gelviarent@gmail.com.

8. Supervisory authority

You may lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP), www.dataprotection.ro. ANSPDCP is the data protection authority and is distinct from ANPC, the consumer protection authority.

9. Automated decision-making

We do not take decisions based solely on automated processing producing legal effects concerning you.

10. Cookies

Cookie-related processing is described in the Cookie Policy; preferences can be changed at any time via Cookie Settings.